LOGIN FAQ -

1. I am having trouble registering.
2. I know my User ID and Password but cannot log in.
3. I forgot my password.
4. I forgot my User ID.
5. Can I access Members Only without JavaScript?
6. What is a cookie?
7. Do I need cookies enabled for login?
8. How do I clear my browser history/cache?

1. I am having trouble registering as a New User.

*Select your club from the Select your Club dropdown field.

*Ensure the Membership Number field contains five characters. All Member numbers are a combination of letters and numbers that must equal five digits. Example: S14 would be entered S0014, or 3741 would be 03741.

*You may only register for access to your club.

*Be sure to use the exact same format of your First and Last Name as it appears on your Membership Card.

Your membership number, first and last name can be found on your membership card (see example below).
Membership Card

*If you continue to experience difficulty, please call your Club.

2.  I know my Username and Password but cannot log in.

If you believe your Username and Password are correct but you are still unable to log in, the problem may be temporary due to server traffic. Wait a few moments and try again.

To reset your password, click here.

3. I forgot my Username.

If you forgot your username we suggest you call the Club and we will provide it to you.

4. I forgot my Password.

To reset your password, click here.

5. Can I access Members Only without JavaScript?

No. JavaScript must be enabled to access the Members Only section.

To enable Javascript:

Google Chrome (46.0.2490):
*Click the Chrome menu icon (3 horizontal lines) on the browser toolbar.
*Select Settings.
*On the "Settings" page, click the Show advanced settings link.
*In the "Privacy" section, click Content settings.
*Select Allow all sites to run JavaScript (recommended) in the "JavaScript" section.
*Click Done.

Internet Explorer (11):
*On the Tools menu, click Internet Options, and then click the Security tab.
*Click the Internet zone.
*If you do not have to customize your Internet security settings, click Default Level. Then do the final step.
*If you have to customize your Internet security settings, Click Custom Level. In the Security Settings Internet Zone dialog box, click Enable for Active Scripting in the Scripting section.
*Click the Back button to return to the previous page, and then click the Refresh button to run scripts.

Mozilla Firefox (41):
*Click the Tools drop-down menu and select Options.
*Select the Content section from the options at the top of the pop-up page.
*Check the boxes next to Block pop-up windows, Load images automatically, and Enable JavaScript.
*Click OK.
*Refresh your browser by right-clicking anywhere on the page and selecting Reload, or by using the Reload button in the toolbar.

Safari (MAC 9.0.1, Windows 5.1.7):
*In the Edit drop-down menu at the top of the window, select Preferences
*Select the Security icon/tab at the top on the window.
*Then, check the Enable JavaScript checkbox.
*Close the window to save your changes.
*Finally, Refresh your browser.

6.  What is a cookie?

A "cookie" is a very small text file placed on your hard drive by a Web Page server. It is essentially your identification card, and cannot be executed as code or deliver viruses. It is uniquely yours and can only be read by the server that gave it to you.

7. Do I need cookies enabled for login?

Yes. The Members Only section uses session-based cookies that must be enabled to log in. Cookies are stored on your PC if you choose the Remember Me option. The use of cookies makes Members Only more secure and efficient.

To enable cookies:

Google Chrome (46.0.2490):
*In the top-right corner of Chrome, click the Chrome menu > Settings.
*At the bottom of the page, click Show advanced settings.
*In the "Privacy" section, click the Content settings button.
*In the "Cookies" section, choose your preferred setting.

Internet Explorer (11):
*Open Internet Explorer by clicking the Start button.
*Click the Tools button , and then click Internet options.
*Click the Privacy tab, and then, under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK.

Mozilla Firefox (41):
*Click the menu button (3 horizontal lines) and choose Options.
*Select the Privacy panel.
*Set Firefox will: to Use custom settings for history.
*Check mark Accept cookies from sites to enable Cookies, and uncheck it to disable them.
*Choose how long cookies are allowed to be stored
*Close the about:preferences page. Any changes you've made will automatically be saved.

Safari (MAC 9.0.1, Windows 5.1.7):
*Click Safari > Preferences
*Choose Privacy
*By default, Safari blocks cookies from third parties and advertisers, but you can change this to always block cookies (to completely disable cookies), or to never block cookies (to enable them).

8. How do I clear my browser history/cache?

Google Chrome (46.0.2490):
*In the top-right corner of Chrome, click the Chrome menu Chrome Menu.
*Select More tools > Clear browsing data.
*In the dialog that appears, select the checkboxes for the types of information that you want to remove.
*Use the menu at the top to select the amount of data that you want to delete. Select beginning of time to delete everything.
*Click Clear browsing data.

Internet Explorer (11):
*Open Internet Explorer.
*IE 8: From the Tools menu choose Internet Options.
*IE 9: In the upper right corner, click the small gear icon (to the right of the star icon) and choose Internet Options
*On the General tab, under Browsing history, click Delete.
*Un-check the Preserve Favorites website data box.
*Check the Temporary Internet files, Cookies, and History boxes.
*The Form data, Passwords, and inPrivate Filtering data boxes may be left un-checked. You can check them to delete this data if you so choose.
*Click Delete.
*When finished, click OK to return to your Internet Explorer window.
*Close the Internet Explorer window and reopen.

Mozilla Firefox (41):
*From the History menu, select Clear Recent History.
*If the menu bar is hidden, press Alt to make it visible.
*From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
*Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
*Click Clear Now.
*Exit/quit all browser windows and re-open the browser.

Safari (MAC 9.0.1, Windows 5.1.7):
*Click Safari in the upper left hand side of your screen. In the menu that appears, click Preferences.
*In the window that appears, click the Privacy tab. Click the button Remove All Website Data....
*Click Remove Now in the pop up window that appears.

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